Motor Fax is committed to protecting the privacy and personal information of all website visitors and customers. We operate in accordance with applicable Canadian privacy laws, including PIPEDA, and where applicable, the General Data Protection Regulation (GDPR) for visitors located within the European Economic Area (EEA).

Information We Collect

Motor Fax may collect:

• Name and contact information
• Email address
• Vehicle Identification Number (VIN)
• Vehicle search information
• Billing and transaction details
• IP address and device information
• Website usage and analytics data

Lawful Basis For Processing

We process personal information based on:

• Customer consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

How We Use Personal Information

• Generate vehicle history reports
• Process payments and orders
• Provide customer support
• Improve website functionality
• Prevent fraud and abuse
• Comply with legal obligations

Your Privacy Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where applicable
• Object to certain data processing activities
• Request data portability
• Lodge a complaint with a supervisory authority

Data Security

Motor Fax uses industry-standard technical and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

Sensitive information transmitted through our website is protected using SSL encryption technology.

Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, contractual, and regulatory requirements.

Cookies & Analytics

Motor Fax uses cookies and analytics technologies to improve website performance, user experience, security, and traffic analysis.

Users may control or disable cookies through their browser settings.

International Data Transfers

Some of our service providers may process information outside Canada. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information.

Third-Party Service Providers

Motor Fax may use trusted third-party providers for payment processing, hosting, analytics, security, and customer support services. These providers are required to maintain appropriate confidentiality and security standards.

Policy Updates

We may update this policy periodically to reflect changes in legal requirements, technologies, or business operations. Updated versions will be published on this page.